At caravethinlo, we collect information that helps us provide better financial education and business innovation services. This includes personal details you share when creating an account, participating in our learning programs, or contacting our support team.

We also gather information automatically through cookies and similar technologies when you visit our website. This helps us understand how you navigate our platform and what content interests you most.

Your information serves several important purposes that directly benefit your learning experience. We use it to personalize course recommendations, track your progress through our programs, and send you relevant updates about new learning opportunities.

We share your information only when necessary to provide our services or when required by Canadian law. Our trusted service providers, including cloud hosting services and email platforms, may process your data under strict confidentiality agreements.

In compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we ensure any third-party processors meet equivalent privacy standards. We may also disclose information if required by court order or to protect our legal rights.

Under Canadian privacy legislation, you have several important rights regarding your personal information. You can request access to what information we hold about you, ask for corrections to inaccurate data, or request deletion of your account and associated data.

To exercise these rights, contact us at info@caravethinlo.com with your specific request. We'll respond within 30 days and provide clear information about any actions taken. You also have the right to file a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your information.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems use encryption for data transmission and storage, regular security audits, and access controls limiting who can view your information.

All our staff members sign confidentiality agreements and receive regular privacy training. We also conduct periodic security assessments and update our practices to address emerging threats. However, no online system is completely secure, so we encourage you to use strong passwords and keep your login information confidential.

We keep your information only as long as necessary to provide our services and meet legal requirements. Active user accounts maintain full data access, while inactive accounts may have certain information archived after two years of non-use.

When you request account deletion, we remove your personal information within 30 days, though we may retain some data for legal compliance purposes. Course completion records may be maintained longer to verify educational achievements, but these are anonymized when possible.

We use cookies and similar technologies to enhance your experience on our platform. Essential cookies enable core functionality like user authentication and course progress tracking. Analytics cookies help us understand which content is most valuable to our learners.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.

Minor updates that don't affect how we handle your personal information may be made without advance notice, but we'll always update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.